DRAFT FOR REVIEW · 19 September 2026

Terms of Service

Terms of Service

Terms of Service

English · Wersja polska

These Terms cover Dartmynd mobile games that refer to them and related services. Read them together with the game’s store description and any game-specific terms presented before you download or purchase. Mandatory consumer rights always remain in force.

Publisher review draft — not ready for publication. Confirm the intended audience, and verify the release build’s telemetry, consent, retention and international-transfer arrangements. The policy must match the final configuration.

1. Publisher and scope

The publisher is Paweł Talkiewicz, operating under the Dartmynd brand, Wojska Polskiego 9/19, 87-500 Rypin, Poland; NIP: 1182309458. Contact for support, complaints and legal enquiries: support@dartmynd.com. References to ‘we’, ‘us’ and ‘our’ mean this publisher.

These Terms apply to games and services that make them available as part of the applicable agreement. They are available free of charge so you can read, save or print them before deciding to use the relevant service. They do not turn an ordinary visit to our informational website into agreement to optional charges or data processing.

Store terms govern your relationship with Apple or Google. For an Apple-distributed app, the applicable Apple standard EULA continues to govern the app licence unless a valid custom EULA is expressly supplied for that app. These Terms do not replace the applicable Apple EULA. Where mandatory law applies, it takes priority over conflicting wording.

2. Eligibility and permitted use

Use a game consistently with its age rating and applicable law. If you do not have legal capacity to enter an agreement or make a purchase, a parent or legal representative must act or give permission where the law requires it. A store age rating is not a guarantee of contractual capacity or privacy consent.

Subject to the applicable licence and law, you may install and play the game for your personal, non-commercial entertainment on compatible devices through an authorised store. Game code, artwork, music, names and other content remain protected by the rights of Dartmynd and its licensors.

Do not unlawfully redistribute the game, infringe intellectual-property rights, gain unauthorised access, manipulate purchases or rewards through fraud, introduce malicious code, or disrupt services used by others. Restrictions on copying or reverse engineering do not prevent activities expressly permitted by mandatory law.

3. Game features and technical requirements

Available features, supported devices, operating-system requirements, languages and prices are described in the relevant store listing and game interface. You need a compatible device and sufficient storage. Internet access is needed for downloads, updates, purchases, purchase restoration and online advertising; your provider may charge for connectivity.

Features vary between games. The relevant store description and in-game information explain the available gameplay, saving options, network requirements, advertising and optional purchases. An account, cloud synchronisation or another online feature is included only where expressly offered.

We may provide updates for security, compatibility, bug fixes or game improvements. We will supply updates required by applicable law and inform you of relevant requirements. If an update is necessary to keep digital content in conformity, statutory rules govern the consequences of not installing it.

4. Purchases and virtual items

Paid items are optional unless a particular game or feature is clearly offered as paid. The store’s purchase confirmation shows the price, currency and applicable taxes before you authorise payment. Do not make a purchase unless you have permission to use the selected payment method.

Virtual currencies, revives, cosmetics and other digital items provide the uses described in the game. They are not money, deposits or investments and cannot be redeemed for cash or transferred outside the game unless expressly offered. This does not limit any legal right to a refund or another remedy.

Consumables are used up when spent. Non-consumable purchases are not used up through ordinary use and provide the content or entitlement described at purchase, subject to the applicable agreement and mandatory consumer rights. If a subscription is offered, its price, renewal and cancellation conditions will be explained before purchase.

We may correct an erroneous or fraudulent grant, or reflect a valid store refund or revocation, as permitted by law. We will not use this clause to remove validly purchased content arbitrarily or avoid consumer remedies.

5. Restoring purchases and local progress

Use Restore Purchases or the equivalent purchase-check option available in the game to recover eligible permanent entitlements through the relevant store account. Restoration depends on the store confirming ownership. Purchases do not automatically transfer between Apple and Google accounts or platforms.

Consumed items and spent virtual currency are not re-granted by restoring purchases. If a bundle includes permanent content and consumables, restoring the permanent entitlement does not grant the consumable part again. Contact us if a paid item was not correctly delivered.

Where a game saves progress locally, deleting the app or its data, losing a device or encountering a damaged save can result in lost progress or consumable balances. Operating-system backups may help but are not a Dartmynd cloud-save service. Keep appropriate device backups; we cannot promise recovery of files we never receive. These practical limits do not remove our obligations if a loss results from a failure for which we are legally responsible.

6. Advertising and rewards

Games with advertising may display interrupting ads and offer optional rewarded ads. An ad-removal purchase removes the ad formats described in its offer; optional rewarded ads may remain available where the offer explains this. Such a purchase does not automatically disable all advertising-service data processing or change your privacy choices.

A rewarded offer states the relevant reward and conditions in the game. Availability depends on network access, suitable advertising inventory and provider operation. Do not assume an ad is available every time. If you completed an offer but a reward was not delivered, contact us so we can investigate.

Advertising may link to third-party products or websites with their own terms. The Privacy Policy explains advertising data and applicable consent controls. Accepting these Terms is not consent to personalised advertising.

7. Refunds, withdrawal and consumer rights

Nothing in these Terms limits mandatory consumer rights, including rights when digital content or services are not supplied or do not conform to the contract. Depending on the circumstances, these can include bringing the content into conformity, a price reduction or ending the contract and receiving a refund.

You can use the relevant Apple or Google refund process and can contact us about a purchase or complaint. Store procedures do not replace statutory rights or require you to give up a claim against the responsible trader. We do not apply a blanket ‘all sales are final’ rule.

Where an EU/EEA consumer has a statutory right to withdraw from a distance contract, the applicable period is generally 14 days. For paid digital content not supplied on a tangible medium, loss of that right requires the statutory conditions, including prior express consent to begin supply during the withdrawal period, acknowledgement of the loss of the right, and the required confirmation. Accepting these Terms does not by itself provide that consent or acknowledgement.

Where Dartmynd is the responsible trader and you have a statutory withdrawal right for digital content, you may withdraw without giving a reason within 14 days after the contract is concluded. Send an unambiguous withdrawal statement to support@dartmynd.com or the postal address in section 1 before that period expires. Identify the purchase and provide your name and contact details. Using the model withdrawal form below is optional.

Where withdrawal requires reimbursement by us, we will reimburse the applicable payments without undue delay and within 14 days after receiving your statement, using the original payment method unless you expressly agree otherwise without additional cost.

Optional model withdrawal form — complete and send only if you wish to withdraw: To Paweł Talkiewicz, Wojska Polskiego 9/19, 87-500 Rypin, Poland, support@dartmynd.com. I/We hereby give notice that I/we withdraw from my/our contract for the supply of the following digital content or service: [identify content/service]. Date of contract: [date]. Name of consumer(s): [name]. Address of consumer(s): [address]. Signature of consumer(s), only if submitted on paper: [signature]. Date: [date]. Delete whichever wording does not apply.

Rights and procedures can differ by location and contract type. The mandatory protections applicable to your purchase prevail. Useful information is available from UOKiK.

8. Support and complaints

Email support@dartmynd.com or write to the publisher address in section 1. Describe the game, issue, requested resolution and an address where we can reply. If useful and available, include the app version, device/OS, approximate time and purchase reference. Do not send passwords or full payment-card information.

We may ask for additional information reasonably needed to investigate; a particular screenshot or a prior store rejection is not an absolute condition for making a complaint. We respond to consumer complaints within the period required by applicable law—normally 14 days where Polish consumer law applies—and provide the response on paper or another durable medium, such as email.

You can also seek help from the competent consumer-protection bodies or available out-of-court dispute-resolution services. Contacting support does not prevent you from exercising your rights before a competent court.

9. Privacy

Our Privacy Policy identifies the information processed for the games, advertising, purchasing, website and support. Privacy permissions and any required consents are handled separately from these Terms. You do not authorise undisclosed future data collection merely by using a game.

Do not submit another person’s personal information to support unless necessary and you are authorised to do so.

10. Changes to games or these Terms

Changes may be needed for security, legal compliance, technical compatibility, correction of errors or improvements consistent with the service agreed with you. We will explain material changes through an appropriate notice. We will not retroactively change a completed purchase or use unrestricted change rights to remove mandatory protections.

Where Polish consumer law applies, changes beyond those necessary to maintain conformity require a justified reason specified in the agreement and must involve no additional cost. This does not authorise such changes to digital content supplied on a one-off basis. If a qualifying change significantly and negatively affects access or use, we will give appropriate advance notice on a durable medium describing the change, its timing and your rights. You may terminate without notice within 30 days after the change or, if later, notification, unless we enable you to retain the unchanged, conforming content or service without additional cost. Any reimbursement required by law remains due.

An updated date does not by itself make every amendment binding on an existing agreement. We will obtain agreement where required and respect applicable notice, rejection and termination rights. Continued use is not a blanket waiver of those rights.

11. Ending use and availability

You may stop using a game and remove it from your device. This can remove local progress; store-held purchase records and data processed by independent providers have separate lifecycles. Stopping use does not itself request a refund or delete all personal data held by providers.

If a service must be restricted because of a serious breach, fraud, a security risk or a legal requirement, any action must be proportionate and consistent with applicable law. Where appropriate, we will explain the reason and provide an opportunity to resolve the issue or challenge a mistake.

We cannot promise that every online feature will be available indefinitely. If a game or material service is discontinued, we will comply with applicable notice, support and consumer-remedy obligations, including those relating to purchased content.

12. Liability and applicable law

Our liability is determined by applicable law. These Terms do not exclude liability that cannot legally be excluded, or remove statutory obligations concerning digital content, consumer rights, intentional misconduct or personal injury.

Polish law governs the agreement to the extent that a choice of law is permitted. If you are a consumer, this does not deprive you of mandatory protections of the law that would apply without that choice, including protections of your habitual residence where applicable.

Disputes may be brought before the courts competent under applicable law. These Terms do not require consumers to use exclusive Polish courts or mandatory arbitration. If a provision cannot lawfully apply, the remaining provisions continue only to the extent permitted by law.

Read our Privacy Policy or return to Dartmynd.